A pragmatic approach to the introduction of e-government

نویسندگان

  • Peter Salhofer
  • David Ferbas
چکیده

Adaption of processes inside a public administration are often seen as a necessary precondition for the introduction of mature e-Government services. Bureaucracies however, are specifically reluctant to change. Following the principles of agile software development and applying them to organizational aspects as well, this paper describes a pragmatic approach to the introduction of high quality e-Government services with minimal influence on the existing business processes.

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تاریخ انتشار 2007